•How can I become a member of the Marvy People program?

You can easily subscribe to the world of privileges of Marvy People through our website.

The points earned during your Marvy People membership will be valid for 4 years.

• Will the Marvy People program have a membership card?

Although a physical card is not issued, each member will have a unique membership ID.

•What are the Marvy People membership types?

We have 3 membership types as INVITED, INSPIRED, INDULGED in our Marvy People program.

•How can I earn points in the Marvy People program?

As soon as you sign up for the Marvy People program, you can start earning points as of the first booking you make. You may see our rules of earning points in the tables below:

*** For your bookings to be made through Club Marvy website or our call center, points table to be entitled by the member according to member status for the payment to be made for the total number of person for the relevant booking;

MEMBER STATUS	POINT AWARD
INVITED	5%
INSPIRED	5%
INDULGED	5%

*** For bookings made through Tour Operators or Travel Agencies; to earn points, reservation needs to be 7 nights and more; the reservation less than 7 nights can not earn points,
*** For bookings made through Tour Operators or Travel Agencies; points are calculated for the room and transfered to relevant account in booking automatically.
*** For bookings made through Tour Operators or Travel Agencies, points table to be entitled by the member according to member status for the payment to be made for the total number of person for the relevant booking;

Season date interval	Points to Be Earned Per Stay
	APRIL	MAY	JUNE	JULY	AUGUST	SEPTEMBER	OCTOBER
INVITED - INSPIRED - INDULGED	25	35	60	90	90	50	45

 

• What are the discount rates in Marvy People program?

Discount rates applicable for the reservations according to member status are shown below with regard to the reservations to be made over Club Marvy corporate website or call center.

MEMBER STATUS	DISCOUNT RATES
INVITED	5%
INSPIRED	10%
INDULGED	15%

*** Discount rate of 5% is not granted for the first reservations to be made by INVITED members (new members). Discount for accommodation for these members shall apply beginning from the second reservation.

*** There is no discount rate that applies for our guests who made a reservation over the tour operator or travel agency.

•How can I spend the points that I have earned on the Marvy People program?

In Marvy People program, 1 Point equals to 1 Euro. If your total points reach 1000 from your accommodations, you can stay for free.

•How can I track the points I earned in the Marvy People program?

You can find out about your points by logging in with your membership information from our website or our mobile apps.

•Can I transfer my points?

Yes. After logging into your account, you can transfer points to anyone you want. No member status change will occur due to increasing or decreasing points after the transfer of points.

•What are the Marvy People membership upgrade rules?

Once your first membership starts, you are entitled to receive the INVITED member.  When your total points reach 1000 (one thousand) from your accommodations, you are entitled to receive the INSPIRED member of a higher membership. When your total points reach 3000 (three thousand) you are entitled to receive the INDULGED member of the highest membership. 500 extra points will be given to our guests who receive INDULGED membership status.

• Marvy People Program General Terms

Club Marvy reserves the right to make changes to the specified discount rates or membership benefits without any notice.

• In case of disputes in the status of the program, the figures to be declared by Club Marvy shall be considered correct.

• Our guests who are eligible to become members must be over the age of 18 as of the day they become members.

•Only the guests who are members can earn points.

•The points can only be used by the guests who are members.

•Points cannot be transferred to another person.

•You must complete your stay so that your points can be credited to your account.

•Club Marvy program cannot be transferred to second or third parties.

•Providing illusive, inaccurate or false information will result in the termination of your program membership and the loss of all benefits.

•A person is not allowed to receive more than one membership.

• The points of the guests, who have not made any eligible stay for 4 years, are deleted and their membership status shall be downgraded to the new member level.

• If guests, who have been awarded with free accommodation, do not use their rights within the period of 4 years, their points shall be deleted and their membership status shall be downgraded to the new member level.

•Unless otherwise stated, benefits cannot be combined with any other promotions and discounts.

•The sole and exclusive remedy of the member against Club Marvy may terminate the program membership in case the member has any complaint, dissatisfaction, claim or any other problem of any kind and nature arising from or related to the Program Membership and/or using Membership Benefits.

•Club Marvy makes no warranties or representations, whether public or implied, regarding the type, quality or suitability of the goods or services provided through the program or by Club Marvy.

•The points earned cannot be cashed out and used outside of free accommodation.

•The points can only be earned by real people; agents and companies cannot participate in the program.

•Club Marvy reserves the right to cancel or change the Marvy People Membership program, its products and services, the rules for earning and spending points, or the program, in whole or in part, without prior notice.

•The points cannot be used with discounts from special offers, group reservations, meeting reservations, or company group events.

•The points earned in the program cannot be used for hotel extras.

For more information, you can contact us at marvypeople@clubmarvy.com